Kitchener-Waterloo Property Restoration

I had water coming into my basement and had company after company investigating without finding the root cause. Finally I was connected with this company and immediately felt like someone actually cared about my house. They were extremely knowledgeable, professional, and took my concerns to heart. I really enjoyed working with them and had complete trust that they would take care of my house (and of course they did). They were always quick to answer my questions and make my situation a priority. They went above and beyond multiple times for my house and I could not recommend this company enough. I am so grateful for the time they spent repairing the issues. You will not regret working with Hany and his team 🙂

Overall the work they did was fantastic. Every time I go downstairs I am in awe. Bathroom looks great also. They even went to the trouble of matching the original paint colour, to perfection! Lastly, they became like family to me and I was sad to see them go, yesterday after they did several finishing touch's. They did nothing but give pride to the Pillar Restoration name.

I’d give a 100 star rating. I know, think it’s five? 💥💥💥💥💥 Not hard to enjoy their company. They all seemed to have special skill sets, but jumped into help the others when needed.Their “team “ work was obvious. Like I said they were like family, big brothers! I have some cards and will most definitely hand out!!

My house had a flood starting from my upstairs bathroom and had travelled down into the basement, right away I knew to call these guys because of recommendations I had been given and thank goodness I did. They moved quick, knew exactly what to do and started working right away. I’m happy that my house is finished just in time for the Christmas season and I couldn’t thank you guys enough!!

A great crew of guys on the job, their work was clean and professional. All'round happy with the quality and timeline of the large job at hand completed, and certainly pleased to have our home back with the help of Pillar restorations.

I’m very impressed with the response time after our flood in our basement. Hanye & Mathew were very professional and handled everything from the emergency work complete repairs in a timely professional manner. I would recommend this company to anyone that has a flood.

I called Pillar Restoration for a flood in my kitchen. I had water everywhere. They showed up with 30 min of my call! Removed water and treated my flooring. Saved me from replacing flooring on the whole first floor!!

I’m very impressed with the response time after our flood in our basement. Hanye & Mathew were very professional and handled everything from the emergency work complete repairs in a timely professional manner. I would recommend this company to anyone that has a flood.

Our permanent Go-to for any and all our restoration needs. Couldn't believe how reliable and skilled all the workers are. Even in an emergency they were available and fixed our water and sewage backup problem proficiently and effectively. Can't thank PILLAR RESTORATION enoug

My house had a flood starting from my upstairs bathroom and had travelled down into the basement, right away I knew to call these guys because of recommendations I had been given and thank goodness I did. They moved quick, knew exactly what to do and started working right away. I’m happy that my house is finished just in time for the Christmas season and I couldn’t thank you guys enough!!

I had originally put a bad review but since then the owner Hany contacted us and came out to our place to personally look after our case . Within in a couple weeks everything is almost done. Some things are on back order others have not been delivered yet . No fault of theirs !! What they were able to finish, they did above and beyond what we expected them to do . Yes I would recommend and use them in the future !!!

A great crew of guys on the job, their work was clean and professional. All'round happy with the quality and timeline of the large job at hand completed, and certainly pleased to have our home back with the help of Pillar restorations.

Sean and Bahige performed in a professional manner immediately before, during and after the mold remediation job in our attic. Sean described what the process would entail, kept us informed during the process and gave us a complete debriefing when the job was finished. Highly recommended!

I had water coming into my basement and had company after company investigating without finding the root cause. Finally I was connected with this company and immediately felt like someone actually cared about my house. They were extremely knowledgeable, professional, and took my concerns to heart. I really enjoyed working with them and had complete trust that they would take care of my house (and of course they did). They were always quick to answer my questions and make my situation a priority. They went above and beyond multiple times for my house and I could not recommend this company enough. I am so grateful for the time they spent repairing the issues. You will not regret working with Hany and his team 🙂

This company was excellent! From the moment they walked in the door we knew they cared about our home and it was evident they would ensure it was restored to exactly what it was before the flood. Work was completed in a timely fashion and we were kept up to date with what would be happening next. I would use this company again and won’t hesitate to refer others.

I recently had a foundation leak which caused water damage to my basement, Matt from Pillar Construction helped me out tremendously. In a very stressful situation he was very knowledgeable, cleaned up all damages and helped alleviate that stress which made the situation much easier to deal with. He was very efficient and very helpful in every aspect. I would highly recommend Pillar Construction to anyone having to deal with water damage issues!!

Thank you so much to Pillar Restoration for coming out so quickly to inspect our basement after it had a flood and damaged our walls and floors. They were so quick to get the area dry and mitigate any losses we may have had. Very knowledgeable, professional and quick! If we ever have problems in the future we will definitely be using Pillar Restoration again. thank you! 🙂

The sump pump in my basement mulfunctioned and the insurance
company promptly contacted Pillar Restoration. Within one hour Hanny and his team were at my house. I am very impressed with that company. Hanny & Kevin were very professional and handled everything from the emergency work complete repairs in a timely manner. I would recommend this company to anyone that has a flood.

This company is the best in town. A couple of years ago, I had a flood in my basement and Pillar Restoration responded to call immediately. The team is super helpful and professional. I couldn’t believe how smooth the process was.

Hany and his team were so amazing and helpful in identifying where the water in our basement was coming from and managed the clean up and restoration from start to finish. Very professional, always on time, and their attention to detail is top rate. I would highly recommended Pillar Restoration if you have any damage at all that you need to have repaired!

These guys were amazing!!! I can not say enough good things about them. They did a basement dry and clean up after a heavy rain and drain failure. Hany was quick to respond, was very professional, and understanding. I found dealing with him made a stressful situation a lot easier to handle.
When Kevin and the crew did the clean up of the water damaged stuff they were fast, thorough and I feel they went above and beyond.
As I said, just amazing!
Thank you guys.

Pillar Restoration helped my family recover from a flooded basement over the summer. Kevin and his crew were prompt, professional, and helped us get our basement back to new in an impressively short amount of time. Any time we had an issue or something needed corrected, Kevin had a solution back to me quickly. Pillar set up everything from waste removal, storage of basement furniture items, cleaning, floor installation, and moving basement items back in. I can't thank Pillar enough for helping to restore our basement, while also limiting our stress and worry along the way!

I booked Pillar Restoration to handle the mold remediation in a rental home. Sean was my main point of contact throughout the entire process. He conducted a comprehensive initial assessment of the property and effectively explained the potential reasons behind the mold growth. He also provided recommendations and options for addressing the mold issue, along with preventive steps. Sean consistently kept me informed and updated during the few days the work was underway. Pillar Restoration is a trustworthy company with fair pricing. I had a pleasant collaboration experience and I certainly recommend their services.

These guys did an amazing job taking care of the Renos I needed following an insurance claim. Kevin and his team communicated well and stayed in touch with progress and updates. Any issue I felt needed attention was addressed immediately. I felt very comfortable trusting them with the work and I couldn’t recommend them more. Kevin made sure I was happy with the quality of the job before completing the work. 10/10!

Pillar Restoration did a great job. I can’t say enough about Kevin the project manager. He went over the top making sure I was “happy”. They did a great job looking after my basement when I had a flood.
A great team! kind, loyal, considerate guys and good work ethics. Chad and Mark stood out.
There was a few things that they needed extra attention and they kept coming back until I was fully satisfied.
They cleaned up after themselves, and even did extra things I didn’t even ask them to.
Nothing is ever perfect but I have to say my basement now is 99.9%. 😉
I am very pleased. Trust me, you will be too.
Thanks Kevin!